Sushaantu

Product Owner | SaaS Platforms & Enterprise Software

Summary

Product owner with 10+ years leading SaaS software products from requirements through delivery. First and sole PO at DeleteMe — a subscription SaaS platform — for 4 years, owning the full feature lifecycle end-to-end while scaling from $6M to $45M ARR. Experienced in translating complex business and client needs into clear, actionable specifications, coordinating cross-functional delivery across development and QA teams, and managing stakeholder alignment across internal and external groups. Builder of multiple SaaS applications from scratch with hands-on experience across product instrumentation, integrations, and post-launch performance analysis. Bilingual English/Spanish, based in Santiago, Chile.

Experience

Independent — Remote

2025 - Present

Product Owner / SaaS Builder

  • Winbox Zero: sole PO and builder. Defined requirements, owned feature prioritization, and validated delivery for an AI email triage SaaS — learns from Gmail behavior to intelligently process inboxes. Instrumented with PostHog for performance tracking.
  • Agendapanda: sole PO and builder. Wrote specs and owned end-to-end delivery of a multi-tenant SaaS social scheduler across 7 platforms — Stripe billing, team management, role-based access, and an AI content loop. Instrumented with PostHog.
  • Surprisebutton: defined requirements and delivered an educational iPad app from concept to App Store launch.

DeleteMe — Remote

2021 - 2025

Product Owner (First and Only PO)

  • Sole PO for a SaaS subscription platform with hundreds of thousands of US subscribers — owned requirements definition, feature prioritization, and delivery coordination across the full lifecycle for 4 years, scaling the product from ~$6M to ~$45M ARR.
  • Translated retention and engagement goals into clear functional specifications for development and QA — including onboarding flows, notification systems, and in-product habit loops; validated outcomes with cohort analysis and funnel instrumentation.
  • Built an AI-powered feedback system that structured and routed CS and sales signals into roadmap decisions — closed the loop between user behavior and what got shipped.
  • Defined requirements and led delivery for the B2B vertical from zero to revenue parity with consumer in 3 years; enterprise platform adopted by the New York Times (entire newsroom) and Supreme Court judiciary staff. Shipped SSO (Azure AD, Okta) and HR integrations (Rippling).

Imille — Global

2018 - 2020

Technology & UX Director

  • Falabella Click & Collect: led requirements and delivery for a cross-functional product spanning inventory systems, store workflows, and customer notifications at one of Latin America's largest retailers.
  • Enel One Hub: defined localized product requirements for a single platform serving 5 countries; managed stakeholder alignment across markets and distributed engineering teams.

UX Ready — Santiago, Chile

2013 - 2018

Founder & Executive Director

  • Built and delivered end-to-end products for enterprise clients

Visual Website Optimizer (VWO) — New Delhi, India

2011 - 2012

UX Engineer (Employee #1)

  • Employee #1; helped build early customer-facing dashboard and marketing experience
  • Saw company grow $5K → $50K MRR during tenure

Skills & Tools

Product: Requirements definition, use case documentation, acceptance criteria, feature lifecycle ownership, roadmap prioritization
Collaboration: Cross-functional delivery (dev, QA, client), stakeholder alignment, post-launch performance analysis
Analytics: PostHog, cohort analysis, funnel instrumentation, A/B testing
Integrations: SSO (Azure AD, Okta), HR systems (Rippling), Stripe billing, REST APIs

Education

Jamia Millia Islamia, New Delhi

Bachelor of Business Studies, Marketing (Hons.)

Ranked #1 in competitive entrance exam